These Terms and Conditions serve as a legal agreement between AAGAZ and our customers. They are designed to ensure transparency, protect our artisans’ craftsmanship, and maintain the integrity of our brand.
Terms and Conditions
1. Introduction
Welcome to AAGAZ. By accessing our website and purchasing our products, you agree to comply with and be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our website.
2. Intellectual Property
All content on this website, including designs, embroidery patterns, text, and logos, is the exclusive property of AAGAZ. Our designs represent the fusion of traditional Pakistani heritage with modern cuts. Unauthorized reproduction or commercial use of our designs is strictly prohibited.
3. Product Representation
Handcrafted Nature:
Because many of our products feature hand-embroidery by rural artisans, slight variations in color, texture, and pattern are to be expected. These imperfections are not defects; they are the hallmarks of authentic human craftsmanship.
Colors:
We have made every effort to display the colors of our products as accurately as possible. However, screen resolutions and lighting may cause minor discrepancies.
4. Orders and Payments
By placing an order, you confirm that all details provided are true and accurate.
Prices are subject to change without notice.
We accept various payment methods as indicated at checkout. Orders will be processed only after successful payment verification.
5. Shipping and Delivery
AAGAZ strives to deliver your orders promptly. Delivery times provided are estimates and may vary based on location and courier performance.
Risk of loss for items purchased passes to you upon our delivery to the carrier.
6. Returns and Exchanges
- We accept returns or exchanges only for items that are received in a damaged or defective condition, provided we are notified within [Insert Number, e.g., 7] days of receipt.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. - Due to the bespoke/handcrafted nature of our items, we may not be able to offer returns for “change of mind” purchases. Please check our detailed sizing guides before ordering.
7. Sustainability and Waste Management
As part of our commitment to the planet, AAGAZ utilizes sustainable practices and textile waste management. We strive to minimize our environmental footprint; therefore, some of our limited-edition products may incorporate repurposed high-quality fabrics, which is a key part of our brand identity.
8. Privacy Policy
Your privacy is important to us. Any personal information provided during the order process is used solely to facilitate your purchase and improve your experience. We do not share your data with third parties except where necessary for shipping and payment processing.
9. Limitation of Liability
AAGAZ shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes your acceptance of the updated terms.
Last update [06/10/2026]